Refund policy

Returns & Refund Policy

Return Window We accept return requests submitted within 7 days of your delivery date. Requests submitted after this window will not be accepted.

Item Condition Items must be returned in their original, unused condition with all original packaging and tags intact. We reserve the right to refuse a return or issue a partial refund if an item shows signs of use, damage, or missing packaging.

Excluded Items – Limited Releases & Pre-OrdersAll limited release and pre-order items are final sale and are not eligible for return or refund. This is clearly noted on individual product pages at the time of purchase. Please refer to the product page before completing your order.

Return Shipping Return shipping costs are the responsibility of the customer. We recommend using a tracked service, as we cannot accept responsibility for items lost in transit.

Refund Timing Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Please allow additional time for your bank or card provider to post the funds.

How to Request a Return To initiate a return, please submit a form via our Contact Us page. Include your order number and reason for return. We aim to respond within 2 business days.